Veterinary care4.4· 247 reviews

East Hills Veterinary Clinic

San Jose, California

East Hills Veterinary Clinic in San Jose, CA offers affordable, comprehensive veterinary care with knowledgeable vets and caring staff. Friendly family vet, efficient service, and a focus on your pet’s well-being. Call +1 408-259-7600 today!

Guest rating
4.4/ 5
Reviews
247
Category
Veterinary care
City
San Jose
Usual hours
9:30 AM–12 PM, 3–5 PM

About East Hills Veterinary Clinic

East Hills Veterinary Clinic offers compassionate veterinary care for pets. Located in San Jose, this clinic is known for its knowledgeable staff. They prioritize the well-being of your furry family members. Services include routine check-ups, vaccinations, and more specialized treatments.

East Hills Veterinary Clinic provides a range of veterinary services. The team includes experienced veterinarians and caring staff members. The focus is on creating a welcoming environment for both pets and their owners. The clinic is accessible and located conveniently on Story Rd. Appointments can be made in advance, and walk-ins are also welcomed during business hours. Patients often mention the efficient staff, which aids in providing timely service.

The clinic is open Monday through Friday. Hours are 9:30 AM to 12 PM and 3 PM to 5 PM. A visit here involves friendly faces and a straightforward process. Expect some waiting time due to popularity. However, reviews highlight that this wait often pays off with excellent care. Patients appreciate the thoroughness of Dr. Liu and his team's commitment to pets, ensuring every visit feels personal.

What guests say about East Hills Veterinary Clinic

Guests often praise

Caring staff that treat pets with love and respect. Affordable pricing for quality veterinary services. Efficient appointment scheduling and communication.

Dr. Liu's expertise and experience with animals.

Welcoming atmosphere and friendly front desk staff.

Worth knowing

Longer than expected wait times during busy hours. Front desk communication can sometimes feel rushed.

Occasional scheduling difficulties if calling last minute. Office decor may not be as polished as some expect.

Best for

Families seeking routine care for pets. Pet owners looking for a knowledgeable and caring veterinarian.

Those needing affordable veterinary services in San Jose. Individuals who appreciate a straightforward clinic atmosphere.

What Patients Say About Their Experience

Patients frequently praise the welcoming and caring nature of the staff at East Hills Veterinary Clinic. Many express appreciation for the loving care provided by Dr. Liu and the vet techs. Customers describe how their pets are treated like family, creating a comforting environment during visits.

However, some mention a need for improved communication, particularly regarding wait times. While reviews indicate that the clinic strives to accommodate pets quickly, it can get busy. The front desk is noted for trying their best to manage scheduling.

Cleaning is generally good, although a few comments suggest it might not always meet expectations. Many feel that the focus on care and experience outweighs aesthetic concerns about the facility. The emphasis remains firmly on the quality of veterinary care.

The majority of reviews highlight reasonable prices. Customers often note that despite rising costs, the value of care from Dr. Liu and his team compensates for any increases. This aspect builds trust, allowing clients to return even from long distances.

In conclusion, East Hills Veterinary Clinic stands out for its heartwarming environment and the dedicated staff. Many customers describe their experiences as positive, citing attentive and knowledgeable care. If you're looking for a reliable vet, consider visiting this clinic.

What East Hills Veterinary Clinic offers

Services, accessibility, payments and more, grouped as the place lists them.

Accessibility

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet

Opening hours

When East Hills Veterinary Clinic is open during the week.

Opening hours
Monday9:30 AM–12 PM 3–5 PM
Tuesday9:30 AM–12 PM 3–5 PM
Wednesday9:30 AM–12 PM 3–5 PM
Thursday9:30 AM–12 PM 3–5 PM
Friday9 AM–12 PM 3–5 PM
SaturdayClosed
SundayClosed
Call for information+1 408-259-7600
ContactWhatsApp

Hours can change on holidays. Call ahead to be sure.

Before Your Visit to East Hills Veterinary Clinic

East Hills Veterinary Clinic is open Monday to Friday. The hours are Monday to Thursday from 9:30 AM to 12 PM and 3 PM to 5 PM. Friday has slightly shorter hours from 9 AM to 12 PM and then from 3 PM to 5 PM. The clinic is closed on weekends. This schedule can help you plan your visit.

Both appointments and walk-ins are welcome. However, busy times can lead to longer wait periods, especially during the afternoon. It's best to call ahead if you're coming in without an appointment. The front desk is friendly and helpful, so don't hesitate to reach out to them.

Getting to the clinic is easy. The location has a wheelchair-accessible car park and entrance. There are also facilities to ensure accessibility throughout the clinic. Parking is straightforward, making visits hassle-free.

For payments, East Hills Veterinary Clinic accepts several methods. It's a good idea to check in advance which payment option is best for your needs. Don't forget to ask about insurance options when you call to book your visit.

When you arrive, you'll find a warm and welcoming atmosphere. Expect a busy front desk where the staff might be occupied, but they provide efficient service. The well-being of your pet is a priority here. They take the time to assess and ensure your pet receives quality attention.

How to get there

Address

2745 Story Rd, San Jose, CA 95127, United States

Photos of East Hills Veterinary Clinic

Reviews of East Hills Veterinary Clinic

What recent visitors say, and how the ratings add up.

4.4/ 5

Based on 247 reviews

Rating distribution

  • 576%
  • 411%
  • 33%
  • 21%
  • 19%
  • Gabriella P.2026-10-17

    Staff is very welcoming. Very happy with this vet.

  • Emely C.2026-06-26

    Me encanta como los revisan y cuidan de su salud para e a m ok es el mejor

  • Rosalia E.2026-05-01

    good customer service,,, good price

Show all reviews (9)
  • Melaney W.2026-02-25

    I love the staff and veterinarian. They love and care for your pets like they belong to them. I would highly recommend them. And their prices are reasonable. Thank you East Hills Veterinary

  • Sophia c.2026-02-21

    Dr Liu is super experienced and really care about furry family members and he does not push anything not needed<br><br>When I was there. I heard one guy revealed a no charge for the visit.<br><br>Although his rates have gone up a lot from 7 years ago, like everything else, we will still come to Dr Liu. It is a long drive but we trust Dr. Liu<br><br>If you care more about...

  • Jenny2025-11-07

    Dr.Lu is very nice and knowledgeable. I got to be with my cat when he got vaccinated. I normally come in once a year to do a wellness check on my cat. All the fees and reasonable and Dr.Lu won’t push for extra examinations/lab test etc.

  • rosie v.2025-10-06

    I've been bringing my pets here for 15 years plus. He is taking care of my Muppet who turned years 15 years old this month, he has been taking great care of pets that are black into him like if there were part of his family pets. But you want to make sure to make an appointment because if you walk in your going to have somewhat of a wait

  • Sophia c.2026-02-21

    Dr Liu is super experienced and really care about furry family members and he does not push anything not needed When I was there. I heard one guy revealed a no charge for the visit. Although his rates have gone up a lot from 7 years ago, like everything else, we will still come to Dr Liu. It is a long drive but we trust Dr. Liu If you care more about the office look...

  • Sandra O.2022-07-11

    This is a review from a visit in 2015. I will have to start with the negative, the parking sucks and I'm not saying that just because I drive a Suburban. The place could use a good power wash or maybe it's past that point. Either way the establishment can really use a makeover because it looks run down. The rest of Story road (east San Jose) is cleaning up and I think it's...

How East Hills Veterinary Clinic scores

Scored out of 10 from what reviewers say. Topics they do not mention are left out.

  • Quality of care9/10
  • Staff friendliness8/10
  • Wait time6/10
  • Communication7/10
  • Cleanliness6/10
  • Appointment scheduling8/10
  • Billing and insurance7/10

Frequently asked questions

What services does East Hills Veterinary Clinic offer?

East Hills Veterinary Clinic provides comprehensive veterinary care. Services include wellness exams, vaccinations, and treatments for your pets. For specific services, contact the clinic directly.

What are the clinic's opening hours?

The clinic operates Monday to Thursday from 9:30 AM to 12 PM and 3 PM to 5 PM. On Friday, it is open from 9 AM to 12 PM and 3 PM to 5 PM. The clinic is closed on Saturday and Sunday.

Is parking available at East Hills Veterinary Clinic?

Yes, there is parking available at East Hills Veterinary Clinic. The location on Story Rd has accessible parking options. For more details, you can contact the clinic.

Can I walk in for a visit, or do I need an appointment?

It's recommended to schedule an appointment for a visit. Walk-ins may not be accepted. To confirm this and check availability, call the clinic beforehand.